Rm1000 Privacy Policy — User Data Protection
This Privacy Policy explains how rm1000 collects, uses, stores and protects your personal information as a user of our platform in Malaysia.
Last updated: 2026. Applies to all rm1000 users.
What Information Do We Collect From You?
When you register or use the rm1000 platform, we collect several categories of information to operate our services properly and keep your account secure.
Account Information
This includes your full name, email address, phone number, date of birth and identity verification details provided during registration. This information is used to verify your identity and grant access to rm1000 services.
Payment & Transaction Information
We record your financial transaction details, including deposit and withdrawal amounts in Malaysian Ringgit (RM), payment methods used and transaction history. Full card numbers are never stored — we only retain the information necessary to process and verify transactions.
Device & Browser Information
Our system automatically logs your IP address, device type, operating system, browser type, screen resolution and session duration. This data helps us detect suspicious access attempts and improve the user experience across all devices, including Android and iOS phones.
Platform Usage Data
We collect information about the games you play, session duration, login frequency and in-platform activity. This data is used to improve our services and personalise content based on your preferences.
- Identity & account information
- Transaction records (MYR)
- Device & browser data
- Usage activity
- Cookies & session tracking
How Is Your Information Used?
Your information is used to create and manage your rm1000 account, process deposits and withdrawals in RM, verify user identity, resolve disputes, and provide relevant customer support.
Device data and activity are used to detect suspicious login attempts, prevent fraud, identify duplicate accounts that violate the terms of use, and maintain the integrity of the rm1000 platform.
We analyse usage patterns to improve the interface, personalise game recommendations and ensure the platform runs smoothly across all device types and internet connections throughout Malaysia.
We use your contact information to send important account notifications, security alerts, policy updates and relevant promotional content — you can opt out of marketing communications at any time.
Cookies & Tracking — How It Works on rm1000
Cookies are small data files stored on your device when you visit the rm1000 platform. We use cookies for several important purposes:
- Session cookies: Keeps you logged in during an active session so you don't have to sign in again every time you navigate to a new page.
- Preference cookies: Saves your language settings and display preferences for a more personalised experience.
- Analytics cookies: Records anonymised usage data to help us understand how users interact with the platform and identify areas for improvement.
- Security cookies: Helps detect suspicious sessions and protects your account from unauthorised access.
You can manage or delete cookies through your web browser settings. Please note that removing certain cookies may affect platform functionality, including your ability to stay logged in.
Data Security & Third-Party Sharing
Data Storage & Security
All rm1000 user data is stored on servers protected by industry-standard SSL encryption. Access to user data is granted only to staff who require it for service operations, and they are bound by strict confidentiality obligations.
We conduct regular security audits to ensure our data storage systems consistently meet current security standards. In the event of a data breach affecting your information, we are committed to notifying you within a reasonable timeframe.
Third-Party Sharing
Rm1000 does not sell, rent, or trade users' personal information to third parties for marketing purposes. Information may only be shared in the following situations:
- Payment processors to facilitate financial transactions in RM
- Technical service providers that support platform operations under strict confidentiality agreements
- Relevant authorities when required by Malaysian law
User Rights Over Personal Data
As an rm1000 user, you have the following rights regarding your personal data:
- Right of Access: You may request a copy of the personal data we hold about you.
- Right to Rectification: You have the right to request corrections to any inaccurate or incomplete information in your account.
- Right to Erasure: Under certain circumstances, you may request that your personal data be deleted, subject to any legal obligations that may prevent immediate removal.
- Right to Restriction: You may request that we restrict the processing of your data while a dispute is being resolved.
To exercise any of these rights, contact the rm1000 support team at [email protected] with a clear description of your request.
Policy Changes & How to Contact Us
Rm1000 reserves the right to update this Privacy Policy from time to time to reflect changes in our data processing practices, legal requirements or services. Users will be notified of any material changes via in-platform notifications or email.
The latest version of this Privacy Policy will always be available on the rm1000 website. Continued use of the platform after any changes are published constitutes acceptance of the updated policy. We encourage you to review this page periodically.
If you have any questions, concerns or complaints regarding your data privacy at rm1000, or wish to exercise any of the rights outlined above, please contact our support team. You may also refer to our FAQ page us for further guidance.
Still have questions about your privacy?
The rm1000 team is here to help you understand how we protect your personal data.